Cats Protection's National Offices:

Cats Protection
National Cat Centre
Chelwood Gate
Haywards Heath
Sussex
RH17 7TT

For SatNav users, please use RH17 7DE as your destination post code to ensure you are guided to the right entrance.

Tel: (Switchboard) 01825 741 900
Tel: (National Helpline) 03000 12 12 12
Tel: (Adoption Centre) 01825 741 330

E-mail: helpline@cats.org.uk

Reg Charity 203644 (England and Wales) and SC037711 (Scotland)


National Cat Centre info

Set in countryside near the beautiful Ashdown Forest in Sussex, the NCC is home to a 202-pen adoption centre and the charity's administrative offices (please send general correspondence regarding CP to the admin offices).

For larger groups arriving by coach, please phone in advance to arrange your visit. Only small coaches can be brought into the National Cat Centre. Please observe the 10 mile an hour speed limit for your own safety and that of other road users.


Opening hours:

Adoption centre:     Open 10am-4pm, Monday-Sunday (open until 6pm Fridays).
Visitor Centre:     Open seven days a week, 10am - 4pm.
Admin offices:     Monday to Friday, 9am - 5pm
Helpline:     9am – 12.30pm and 2pm – 5pm Monday to Friday (excluding Bank Holidays)

Discover more about the NCC

Supporter Care

If you have a complaint related to any of the services we offer, please click here

Employment opportunities

As the UK's largest feline welfare charity, Cats Protection employs around 500 staff throughout the UK.

View the current vacancies

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