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Hands-Free Homing

16 June 2020

A guide to our new hands-free homing process

We’re keen to help as many cats as possible, both during the current crisis and beyond. Offering our cats a home will help to free up more space to take in emergency cases.

We have put in extensive procedures to make sure that our homing process is in line with current government guidance, without putting adoptees or our volunteers at risk.

Here is our guide to adopting a cat using hands-free homing:

  • Check you are within a reasonable distance of your chosen branch. You can find your nearest branch by typing in your postcode at www.cats.org.uk/find-us

  • Enquire. If you’ve found a cat on our website that you’re interested in homing, send an enquiry through using our contact form

  • Reserve your cat. If you’re found to be a match for your chosen cat, you’ll be contacted via phone or email. You may be asked for proof of your address and the consent of your landlord (if you live in a rented property)

  • Adopt. Once you have reserved your cat, you’ll be sent paperwork to sign and you’ll make a further telephone appointment with our team. In this call, you’ll have a chance to discuss everything you need to know about your cat. You’ll then pay an adoption fee of £45.00, usually by bank transfer, with the option of giving an additional donation if you wish.

  • Bringing your cat home. Once this is finalised, we’ll arrange for a driver to bring your cat safely to your home

  • Be supported. You’ll receive a follow-up call or email around three, seven and 21 days after the adoption to check that your new arrival is settled in. You can also find help and advice on the Cats Protection website at www.cats.org.uk/advice


The guide is also published at https://www.cats.org.uk/bristol/feature-pages/hands-free-homing. If you have any questions please contact enquiries@bristol.cats.org.uk.