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Hands-Free Homing

A guide to our hands-free homing process.

We are delighted to be taking part in Cats Protection's Hands-Free Homing. We’re keen to help as many cats as possible, both during the current crisis and beyond. Offering our cats a home will help to free up more space to take in emergency cases.

We have put in extensive procedures to make sure that our homing process is in line with current government guidance, without putting adoptees or our volunteers at risk.

Here is a brief guide to adopting a cat using hands-free homing. Please take some time to read the full details and also our FAQ. Thank you. 

Check you are within a 20 mile radius of our Frome and District branch.

Enquire. If you’ve found a cat on our website that you’re interested in homing, send an enquiry by filling in the form on the cat's web page, by email or by phone (please note there is an answer service during the day and all enquiries will be responded to at evenings and weekends).

Reserve your cat. If you’re found to be a match for your chosen cat, you’ll be contacted via phone or email. We may arrange a “Virtual” Home Visit if technology allows. You may be asked for proof of your address and the consent of your landlord (if you live in a rented property) 

Adopt.  Once you have reserved your cat, you’ll be sent paperwork to sign and you’ll make a further telephone appointment with our team. In this call, you’ll have a chance to discuss everything you need to know about your cat. You’ll then pay an adoption fee of £85, usually by bank transfer

Bringing your cat home. Once this is finalised, we’ll arrange for a driver to bring your cat safely to your home

Be supported. You’ll receive a follow-up call or email around three, seven and 21 days after the adoption to check that your new arrival is settled in. You can also find help and advice on the Cats Protection website at cats.org.uk/advice.