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23 June 2020
We're delighted to be taking part in a new hands-free homing approach during the Covid-19 restrictions. 

We’re keen to help as many cats as possible, both during the current crisis and beyond, and have put in extensive procedures to make sure that our homing process is in line with current government guidance, without putting adoptees or our volunteers at risk and without a negative impact on cat welfare.

Here’s our guide to adopting a cat using hands-free homing

Enquire. If you like the look of one of our cats, send us an enquiry via the contact form on the cat's profile page. If we think you're a match we'll call you within 48 hours, take a few more details and discuss the cat. You may be asked for proof of your address and the consent of your landlord (if you live in a rented property).

Reserve your cat. Next you’ll be contacted for a ‘virtual’ home visit where we’ll talk about settling a cat in and cat care, and you'll be able to show us around your home and garden. You can then speak to the fosterer and see the cat via Whatsapp, Facetime etc and if all’s well we'll reserve the cat for you and proceed to the adoption.

Adopt. With the cat reserved, we'll send the adoption paperwork via email for you to review and sign which includes the Petplan adoption form, Petplan insurance information and medical form with veterinary details.  We'll be able to finalise the adoption once this paperwork has been returned and the adoption fee has been paid by BACS.  

Bringing your cat home. One of our volunteer drivers will bring your new cat to your home, following the hands-free procedure. An essential part of the hands free homing approach to minimise infection risk is that we provide the cat carrier which remains with you. The driver will explain how it works when they call to arrange a time for delivering your cat.

Be supported. You’ll receive a follow-up call around 3, 7 and 21 days after the adoption to check that your new arrival is settled in. However, we're only a phone call or email away, so please don't hesitate to get in touch for any advice or help you might need.
Thank you in advance for your patience and understanding during the first few weeks of this new process.