Due to the current situation with coronavirus, Cats Protection has had to make changes to our usual services. Read on to find out more about these temporary changes. We will be updating our advice regularly as the situation progresses.

Can I adopt a cat from you?

At this time we are taking extra precautions to keep our cats, volunteers, employees and the public safe so we are not currently homing cats.

Can you rehome my cat?

At this time we are unable to take any more cats into our care other than in exceptional circumstances. If you have an emergency situation and you think you need to rehome your cat please contact our National Information Line on 03000 12 12 12 or by emailing info@cats.org.uk

Can you temporarily look after my cat while I am ill?

Cats Protection is unable to offer a temporary boarding service for owned cats.

Are Cats Protection branches, centres and shops open?

Our branches and centres are closed to the public. We have also taken the decision to close our charity shops to the public at the close of trade on 21 March. We feel that this is the right thing to do to keep our shop teams and customers safe and promote social distancing.

What will happen to the cats in your care?

We are continuing to provide high levels of care for the cats in our branches and centres but with immediate effect the homing of these cats has been put on hold until further notice. If you are planning on visiting one of our centres to collect a reserved cat then we request you book ahead with an appointment as opposed to visiting during our normal public opening hours.

Is the neutering helpline still open?

The National Neutering Helpline is currently open from 9.30am – 1pm, Monday to Friday.

Will you still be able to provide financial assistance towards the cost of neutering my cat?

Yes, we can still help with subsidised neutering. Our regional neutering campaigns are continuing for the time being but some veterinary practices may be running fewer appointments for elective surgery. 

I’m taking part in a fundraising event. Are they going ahead? What do I do if they are postponed?

Unfortunately our face-to-face events are on hold until further notice. For local and regional events organised by branch and centres, please visit their individual websites for updated information. If you’re unsure, please contact our Events team who will do their best to help. Email events@cats.org.uk or call 01825 741 960.

Can I help Cats Protection by fostering a cat or volunteering in another capacity?

We are heartened that so many cat lovers across the UK are considering how they can be of help to our feline friends.

At the moment we are considering how best to respond to the current situation while focusing on cats in our care and keeping our volunteers safe. While we do that we are temporarily suspending volunteer recruitment. Please check back here for more details.

Are you still accepting job applications to join Cats Protection?

We have made the decision to temporarily suspend all current recruitment due to the COVID-19 situation.   

Please do keep visiting our careers site.  As soon as we are able, our recruitment activity will recommence.  Thank you for your interest in joining us, stay safe and well.

What is Cats Protection doing to protect its staff and volunteers?

Due to the developing situation with COVID-19, Cats Protection is taking extra precautions to try and ensure that we keep our people safe. This includes:

• closing all shops during the lockdown
• enabling employees who can work from home to do so
• postponing all face-to-face events
• closing all adoption centres to the public and putting homing activity on hold - all of our centres are running on essential teams only, focusing only on cat care (with social distancing in place and different teams on different days to limit risk)
• meetings, interviews and visits are taking place by telephone/online where possible or, if necessary, postponed
• all events and meetings are happening digitally or have been postponed
• all staff and volunteers over 70, or those with an underlying medical condition, are ceasing activities for Cats Protection that bring them into contact with others
• recruitment has been temporarily suspended while we look after our people and consider our response to the current situation

Information is correct as of 30 March 2020.

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