The National Information Line

The National Information Line at work

We’re here for you, Monday to Friday, 9am – 5pm (excluding Bank Holidays) for non-veterinary related queries.

Before calling, we suggest you visit our Contact us page. 

If you've got a question about cat care, take a look at our frequently asked questions

For essential guides and fact sheets, visit our downloads list.

If you can't find an answer to your question, please call and speak to one of our volunteers on;

03000 12 12 12

The team can provide information about many cat-related topics including:

  • Adopting a cat
  • Giving up your cat
  • Stray cats
  • Good cat care
  • Becoming a volunteer