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Helpline - 03000 12 12 12

Helpline at workWe’re here for you, Monday to Friday, 9am – 12.30pm and 2pm – 5pm Monday to Friday (excluding Bank Holidays) non-veterinary related.

You can phone us on 03000 12 12 12, alternatively you can submit a question to us by emailing helpline@cats.org.uk

Before contacting the Helpline, we do suggest that you search our website thoroughly, as it provides plenty of useful information about caring for your cat.

Use the search bar at the top of the page to search the site for information, or use the menu to navigate to a relevant page.

Find your local Cats Protection

Find your local Cats ProtectionFind your nearest Cats Protection branch, shop or adoption centre and get in touch with our friendly and helpful staff by phone or email.

Frequently asked questions

What does Cats Protection do? What is a branch? Where are our centres?

Visit our frequently asked questions page to find out the answers to common enquiries like these.