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A guide to our new hands-free homing process

22 June 2020

We’re keen to help as many cats as possible, both during the current crisis and beyond. Offering our cats a home will help to free up more space to take in emergency cases.

We have put in extensive procedures to make sure that our homing process is in line with current government guidance, without putting adoptees or our volunteers at risk.     

We are delighted to announce we are now commencing hands free homing - here is our guide on how to adopt using this new process:

  • Enquire. If you’ve found a cat on our website that you’re interested in homing, send an enquiry through using the contact us link.
  • Reserve your cat. If you’re found to be a match for your chosen cat, you’ll be contacted via phone or email. You may be asked for proof of your address and the consent of your landlord (if you live in a rented property).  Once this information is received your cat will be reserved and you'll book a further "adoption" call. 
  • Adopt. Once you have reserved your cat, you’ll be sent paperwork to sign including your cat's medical summary, an adoption form and information from Petplan about your free four weeks of pet insurance cover.  You’ll make a further telephone appointment with our team. In this call, you’ll have a chance to discuss everything you need to know about your cat from what they eat to what litter they prefer. You’ll then need to pay your adoption fee of £70, usually by bank transfer. 
  • Bringing your cat home. Once this is finalised, we’ll arrange for a driver to bring your cat safely to your home 
  • Be supported. You’ll receive a follow-up call or email around three, seven and 21 days after the adoption to check that your new arrival is settled in. You can also find help and advice on the Cats Protection website at www.cats.org.uk/advice