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If you urgently need our help to rehome your cat please call our national helpline on 03000 12 12 12 or email info@cats.org.uk 

If your cat needs urgent veterinary treatment please call your vet in the first instance and your veterinary team will be able to triage the case over the phone. They will likely then offer a phone, video or face to face consultation dependent on the urgency / need for the patient to be seen. Please make sure you are aware of your veterinary practice's opening hours and consult protocols at this time.

We have a list of contact phone numbers depending on who you need, see below.

Please be patient with us when you are trying to phone. We are all volunteers and we have our own work and family commitments which means we are not always available to answer our phones.

If you find our phone number has an answerphone, please do leave a message otherwise keep trying and you will get to talk to us. We do regret however, that we would prefer not to call mobile numbers due to cost considerations.

General Public Number: 01686 670 277
Homing, Rescue & Advice: 01686 670 277 after 7pm 
Neutering Vouchers: 01686 670 277
Financial Donations: 01686 688 933
Volunteering: 01686 670 277 after 7pm
Educational Information for Groups & Schools: 01686 688 611
Email: newtowncp2019@gmail.com
Telephone: 01686 670 277

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We'd love to keep in touch, by telling you about our work with cats, inviting you to support fundraising appeals, join events, campaigns or to volunteer. Rest assured, we'll never swap or sell any details about you with other organisations.

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If you wish to change the ways we contact you, please contact Supporter Services by telephoning 0800 160 1012 Monday to Friday during office hours (9am-5pm), emailing supporter.services@cats.org.uk or writing to us at Freepost Cats Protection.

We will also process your data for administrative purposes and to contact you about your enquiry.

Please visit www.cats.org.uk/terms-privacy if you have any questions about how we use your data.