Adoption Procedure

We're delighted to hear that you're interested in giving a new, loving home to one of our cats or kittens!

Have a look at our 'We found a home!' Feature pages, showing cats that were in our care that have been successfully homed, and take a look through the Success Stories section.

Please read through our Adoption Procedure below, as well as the Other Points to Note:

Adoption Procedure

Step 1: Living in rented property?

We require written permission from the landlord to keep a cat. This must be sought prior to enquiring about adopting one of our cats.  There is advice and help for tenants to speak to landlords to ask for permission.  You can find out more by clicking on the link:

Step 2: Enquiry

Give us a call on (01438) 228877 or drop us an email using the Contact Us form, telling us what type of cat you are looking for (or the name of a particular cat that you are interested in adopting). On receipt of your details, our Homing Officer or Home Visitor will get back to you as soon as possible but usually within 3 working days to have a chat and discuss your requirements.

Step 3: Home visit

Not every cat will suit your specific environment. We carry out a home visit to ensure that we find a cat that fits your circumstances. Home visits are also a chance for you to ask questions and discuss the ins and outs of homing a CP cat. You will generally need to live within our catchment area, which is postcodes SG1 to SG7.

Holidays - when carrying out your Home Visit, you will be asked if there are any changes within the next few months.  This includes holidays.  If you are planning on having a holiday within 3 months of the adoption, we would suggest that you contact the Branch after your return from holiday as any newly adopted pet will need a settling in period before being left in the care of someone they don't know or being to taken to a cattery whilst you are away.
Easter, Christmas and New Year - these are normally times when more friends and family members visit and we would suggest that during these busier times that adoptions do not take place if you are expecting several visitors.  It can be stressful for any new pet going into a new environment at any time of year, but this time of year is particularly stressful if there are more people within the home than they are used to.
Are there any existing pets in the home? - During your Home Visit you will be asked to provide proof that your existing pet is up to date with their vaccinations as it is our policy not to rehome cats or kittens to a home where the existing pet is not up to date with their vaccines. 

Step 4: The right cat or kitten for you

Once you've had your home visit, our Homing Officer will run through the details of any suitable cat(s) and will give you details to arrange to visit them.

Step 5: Taking home your new family member

Once you've chosen your kitty, you can collect him/her after 24 hours, and take him/her home!  We neuter, vaccinate (against cat flu, Enteritis, leukaemia etc.), microchip, worm, de-flea and vet check every cat that we re-home. Every cat or kitten adopted also comes with 4 weeks' free pet insurance.

Step 6: Adoption Fee

We do everything we can to ensure that every cat in our care receives only the very best standards of love and care whilst they are with us. While the love and attention they get comes free, other aspects such as veterinary treatment, neutering, vaccinating, Microchipping, food and litter have to be paid for – the average cost of a cat during its time in our care is about £180. That is why we ask for an adoption fee of £85 that allows us to carry on helping more and more cats that desperately need us.

Step 7: Donations

If you are able to give us a donation on top of paying the fee, then this will help towards the care and treatment of the next cat we take into our care. A donation also helps us to claim back Gift Aid. This means we are able to help neglected, unwanted, lost or stray cats in North Hertfordshire for the future.

Step 8: Advice and support

If you have any queries or require advice and guidance after taking your cat home, please give the Branch a call on (01438) 228877.

Other Points to Note

Adopting a kitten

Please note that we do not normally re-home kittens to families with children under 5 years old.  Also, when adopting a kitten from Cats Protection you must agree to get the kitten neutered at between 4 and 6 months of age.  If you or your family are out at work all day, we would prefer you to adopt a pair of kittens (not a single one) or a slightly older / adult cat or pair of cats.

Busy roads

It's our policy not to place our cats or kittens in homes which are near busy / main roads.

Free access via a catflap

Apart from cats who have special needs, all of our cats and kittens must go to homes where they will have free access to the outdoors where they can exhibit their natural behaviours.

Our catchment area

To adopt from our Branch, you will generally need to live within our catchment area, which is postcodes SG1 to SG7. If you live outside this area and are interested in a specific cat, please give us a call so we can arrange a home visit by your local branch or visit the main Cats Protection website for further information.


Cats Protection is closed from around 15th to 17th December to 3rd or 4th January every year as it is our policy not to home cats or kittens as Christmas presents.