Adopting a cat from us

We are delighted to announce that we are piloting a new, Hands Free adoption process so that we can continue to rehome cats in our care.

We’ll advertise cats on our websites with the addition of a video for each cat. This will allow our adopters to get a better idea of the cat’s personality. Adopt with Confidence, our usual policy of openness and honesty still stands – we’ll ensure you’re aware of any medical or behavioural concerns, and we will carefully assess each and every match before deciding whether the home is suitable.

Enquire
If you are interested in offering a cat a permanent home and like the look of one of our cats, send us an enquiry through the website. To view cats available for adoption clich here: Adopt a Cat. We have a range of cats and kittens in our care with differing needs, our staff will be happy to tell you all about the cats, so that the one you choose will be right for you and your home.

Reserve
If we think you’re a match, we’ll give you a call or email you to discuss the cat. At this stage we will ask for proof of your address and landlord consent (if applicable). Once this has been received we can reserve the cat for you and we’ll arrange for an Adoption appointment call where you’ll be provided with full information about the cat. If you would prefer to do this via a WhatsApp video call please let us know. Our reservations last for one week so please be ready to adopt before enquiring.

Adopt
Once the reservation has been placed, we’ll send you the cat’s paperwork via email for you to review and sign. We will be able to finalise the Adoption once this paperwork is received and the Adoption fee has been paid.
The paperwork consists of a Medical Summary, Adoption Form, and PetPlan Terms for your free one month of insurance cover. During your Adoption appointment we will talk through this paperwork and discuss settling your new friend into their home. Arrangements will be made for you to pay the £90 adoption fee by card payment over the phone. There will also be options to purchase supplies, join our membership scheme and make a donation. We are unable to take any other method of payment at this time. Once this is complete, we’ll book an appointment for you to come and collect your new cat(s), ensuring compliance at all times with Government guidelines around social distancing.

Support
We will arrange times to catch up with you to see how your cat is getting on in their new home and provide any advice you may need. This starts from the day the cat is delivered and we will check in with you at 3, 7 and 21 days from their arrival. At the end of the 21 days we will no longer contact you for updates, but our help doesn’t end there. We’re only ever a phone call away, so please don’t hesitate to get in touch for any advice you might need! You may also like to consider signing up to our Membership scheme which gives you access to the VetfoneTM line, and we may ask if you would be willing to participate in homing success stories articles.