Contact Us

If you urgently need our help to rehome your cat please call our national helpline on 03000 12 12 12 or email info@cats.org.uk 

If your cat needs urgent veterinary treatment please call your vet in the first instance and your veterinary team will be able to triage the case over the phone. They will likely then offer a phone, video or face to face consultation dependent on the urgency / need for the patient to be seen. Please make sure you are aware of your veterinary practice's opening hours and consult protocols at this time.



Please be patient with us when you are trying to phone. We are all volunteers and we have our own work and family commitments which means we are not always available to answer our phones.

If you find our phone number has an answerphone, please do leave a message otherwise keep trying and you will get to talk to us. We do regret however, that we would prefer not to call mobile numbers due to cost considerations.

For general enquiries, information and advice, neutering vouchers, if you are interested in adopting a cat or kitten in our care, or if you would like to find out more about volunteering with us, please call:   01686
670277
For educational information for groups or schools, please call:  01686
688933
To make a donation, please call: 01686
688611 
Telephone: 01686 670 277

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We'd love to keep in touch, by telling you about our work with cats, inviting you to support fundraising appeals, join events, campaigns or to volunteer. Rest assured, we'll never swap or sell any details about you with other organisations.

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If you wish to change the ways we contact you, please contact Supporter Services by telephoning 0800 160 1012 Monday to Friday during office hours (9am-5pm), emailing supporter.services@cats.org.uk or writing to us at Freepost Cats Protection.

We will also process your data for administrative purposes and to contact you about your enquiry.

Please visit www.cats.org.uk/terms-privacy if you have any questions about how we use your data.

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