Contact Us

If you urgently need our help to rehome your cat please call our national helpline on 03000 12 12 12 or email info@cats.org.uk 

If your cat needs urgent veterinary treatment please call your vet in the first instance and your veterinary team will be able to triage the case over the phone. They will likely then offer a phone, video or face to face consultation dependent on the urgency / need for the patient to be seen. Please make sure you are aware of your veterinary practice's opening hours and consult protocols at this time.



There are lots of ways to contact us:

Main Branch Number: 0345 260 1385If you have a cat that is suffering or in immediate danger, please call the RSPCA on 0300-1234-999. Please remember that we are not an emergency service and do not operate 24 hours a day. 


The following numbers are for specific areas, all manned by volunteers who may work, so leave a message:

0345 260 1385 Welfare concerns and advice
07783 838657  Adopt one of our beautiful cats or kittens
07783 838658  Neutering assistance - please text wherever possible and a volunteer will call back
0345 260 1385 Lost & Found - or email: lostandfound@stoke.cats.org.uk
0345260 1385  Fundraising Officer 

We try to answer all calls, but please remember, we are all volunteers. Please leave a message (including your contact details) and we will call you back.  It is preferable for you to email wherever possible.

Email: enquiries@stoke.cats.org.uk 
Or use the form below

Once again, please leave your contact details and we will contact you as soon as possible. Please contact us via email wherever possible.
Email: enquiries@stoke.cats.org.uk
Telephone: 0345 260 1385

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We'd love to keep in touch, by telling you about our work with cats, inviting you to support fundraising appeals, join events, campaigns or to volunteer. Rest assured, we'll never swap or sell any details about you with other organisations.

If you'd like to receive information in the following ways, please tick accordingly:

If you'd prefer not to receive information by post, please tick this box

If you wish to change the ways we contact you, please contact Supporter Services by telephoning 0800 160 1012 Monday to Friday during office hours (9am-5pm), emailing supporter.services@cats.org.uk or writing to us at Freepost Cats Protection.

We will also process your data for administrative purposes and to contact you about your enquiry.

Please visit www.cats.org.uk/terms-privacy if you have any questions about how we use your data.