Cat match volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we find thousands of perfect matches between people and cats every year. Our cat match volunteers provide the support, information and guidance needed to match the right person to the right cat.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

🐾 Volunteer Opportunity – Cat Match Volunteer 🐾
📍Location : Remote / From home
🕰️Time commitment: From as little as 2 hours per week

Do you love bringing people and pets together?
We’re looking for a friendly and organised Cat Match Volunteer to help create perfect partnerships between cats in our care and their forever families.

What you’ll be doing:
🐾 Chatting with potential adopters to understand their home, lifestyle, and what they’re looking for in a feline friend
🐾 Using the information to match them with a cat whose personality and needs fit perfectly
🐾 Sharing the stories, quirks, and charms of our cats to help them shine
🐾 Supporting adopters through the adoption process and answering questions along the way

What we’re looking for:
🐾 Someone with great communication and listening skills
🐾 Empathy for both cats and people
🐾 A good eye for detail and the ability to follow processes
🐾 A love for cats (and a willingness to meet a wide range of personalities – from shy snuggle-bugs to lively mischief-makers!)

What you’ll get from us:
🐾 Training and ongoing support
🐾 The reward of seeing cats settled into loving homes
🐾 Being part of a passionate, welcoming volunteer team
🐾 That warm, fuzzy feeling you only get from making the perfect match

Because every cat deserves a home where they’re truly loved — and you could be the one to help make it happen 💜

What we need from you

• Being part of a team that identifies suitable homes for cats in care
• Providing potential adopters with basic cat care information
• Completing homing questionnaires with potential adopters ‘virtually’, as well as face to face, which may involve visiting the homes of potential adopters
• Carrying out follow up communications if required
• Using online map searches to match cats and kittens to new homes

Time expectation

Our cat match volunteers usually spend 2 to 3 hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.