Cat admissions volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our cat admissions volunteers ensure the smooth running of our admissions process, helping our volunteer groups and teams admit cats into our care in the most effective and stress-free way possible for both people and cats. This role is undertaken from your own home. This could be the perfect volunteer role if you have administration experience, a passion for cats, or both!

Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

A bit more information about this role and the team

📱Volunteer Opportunity – Cat Admissions Volunteer 🐾
📍Location : Remote / from home
🕰️Time commitment: Flexible – we’ll work around you

Do you have a big heart for cats and great people skills?
We’re looking for a compassionate and organised Cat Admissions Volunteer to join our friendly team and help cats take their first step towards a new life.

What you’ll be doing:
🐾Being the friendly first point of contact for people needing to hand over their cats
🐾Gathering important details about each cat’s history, health, and needs
🐾Helping to make the transition into our care as smooth and stress-free as possible
🐾Working closely with our team to ensure each cat is placed in the right environment

What we’re looking for:
🐾Someone with empathy, patience, and good communication skills
🐾Basic admin skills (email, phone calls, record keeping)
🐾A love for cats and a willingness to learn
🐾The ability to handle sensitive conversations with kindness and understanding

What you’ll get from us:
🐾Full training and ongoing support
🐾The joy of knowing you’ve helped cats on their journey to a better life
🐾Being part of a passionate, cat-loving volunteer team
🐾Plenty of feline appreciation (purrs included!)

Every cat has a story — with your help, theirs can have a happy new chapter.

What we need from you

You’ll be:

•         Responding to email and telephone enquiries regarding cats coming into care
•         Managing the cat waiting list and prioritising accordingly
•         Liaising with other volunteers, employees, local vets and members of the public
•         Using our administrative systems to record cats coming into care

Time expectation

Our cat admissions volunteers usually spend two to four hours a week in this role which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.