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30th August 2018

When it comes to losing a pet, owners find it difficult to discuss their loss with fellow workers or their boss

Woman sitting on the floor looking at a phoneA survey¹ of 1000 workers carried out for Cats Protection, in the run-up to Grief Awareness Day (30 August), found that:

  • 73% of pet owners feel it can be as difficult and upsetting grieving for a pet as it is grieving for the loss of a person.
  • 58% felt uncomfortable/afraid to ask their boss to take time off work
  • 55% hid their grief out of fear of being ridiculed
  • 60% believe people should be given time off work following the death of a pet

To co-incide with Grief Awareness Day, Cats Protection is highlighting its grief support service, Paws to Listen, to encourage more people affected by the loss of their cat to use the free and confidential support line.

Businesswoman Deborah Meaden is lending her support to the Paws to Listen service. Known to millions as an investor on Dragons’ Den and now a hugely successful serial investor in a wide range of companies, Deborah has two cats called Storm and Blade and understands the intense grief that comes from losing a pet. She said: “I know how hard it is when a pet dies. The loss you feel can be deeply traumatic and I have found it difficult to function for a couple of days afterwards because I’ve been so upset. I think Paws to Listen is a much needed service for people who want to talk to someone about how they feel.”

Deborah is also urging businesses to take pet bereavement more seriously. She said: “I don’t think firms fully appreciate how devastated someone can feel after they’ve lost their pet. I would like to see companies begin to recognise that for many, their grief can be just as strong as it is losing a relative or friend. I hope businesses start allowing their workforce time to deal with the emotional impact that it can have, rather than dismissing it as ‘just a pet’ and to highlight services like Paws to Listen as a way of supporting their staff during a difficult time.”

“It would be wonderful on Grief Awareness Day to start a meaningful debate on this issue and for more people to recognise the pain that so many owners feel when they’ve lost an animal. This survey highlights that many people are still afraid to discuss this very painful issue at work. We must become better at listening and empathising more, especially as we are known as a country that loves animals.”

Cats Protection launched Paws to Listen in 2016 to help support those whose cat is missing, had to be rehomed, nearing the end of their life or they have recently passed away. A 2016 survey² showed that 75 per cent of cat owners believed that the public underestimated the effect the death of a cat has on its owner.

Bob Parsons has had many years of experience in teaching and mentoring and is now one of the Paws to Listen volunteers. He recognises how difficult it can be to discuss the loss of a pet. He said: “Callers that I have spoken with have invariably indicated that they felt closer to their pet, they had felt needed and loved, and most had felt they couldn’t talk to friends, family or colleagues about their loss.

“Our service is designed to help owners move forward and find the best way to remember their pet.”

Manned by trained volunteers, who can offer emotional and practical help in coping with the loss of a cat, the service also has a range of resources and information to help including understanding euthanasia and how to help children deal with the death of a much-loved pet.

As well as the support line and information guides, Cats Protection also offers a memory wall on its website, where owners can pay tribute to their pets, and a page where people can offer support to other upset cat owners.

The service is available between 9am-5pm, Monday to Friday, except bank holidays and it is hoped that the service will be expanded further in the future. Anyone wishing to use the service can call 0800 024 9494 or to find out more, please visit

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For further information or an interview, please contact Cats Protection’s Media Office on 01825 741 911, at, or @CPMediaTeam on Twitter.

Notes to Editors

  1. An online survey conducted by Atomik Research among 1,000 employed adults who have experienced the loss of a pet during their working life. The research took place between 10 and 13 August 2018.
  2. A survey of 1,011 current or previous cat owners was carried out by Atomik Research on behalf of Cats Protection in 2016.
  3. Cats Protection is the UK’s leading feline welfare charity and helps around 200,000 cats each year through a national network of over 250 volunteer-run branches and 36 centres.
  4. Cats Protection’s vision is a world where every cat is treated with kindness and an understanding of its needs.
  5. Cats Protection’s registered charity number is 203644 (England and Wales) and SC037711 (Scotland). Founded as the Cats Protection League in 1927, the charity adopted the name Cats Protection in 1998. We ask that you use the name Cats Protection when referring to the charity in all published material.
  6. More information about the work of Cats Protection can be found at
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