Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.
Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.
We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we find thousands of perfect matches between people and cats every year. Our cat match volunteers provide the support, information and guidance needed to match the right person to the right cat.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
A bit more information about this role and the team
Finding the purrfect forever home is no simple task
No home is one size fits all
Cat Match Volunteers help to curate the best match between prospective adopters and the cats in our care
Skills Cat Match Volunteers would ideally have:
- Computer literacy / previous computer experience
- Great interpersonal skills, spanning across both spoken and written communication
- Ability to use initiative and manage own workload
Cat match volunteers will undergo generous training to set them up for their role, including customer support training, systems training and a broad and deep understanding of feline welfare, enabling them to undertake their role with confidence.
We aim to respond to all applicants within five working days. If you haven't heard from us within this timeframe, please check your spam or junk folder, as our email may have been filtered there. If you still haven't received a response, feel free to reach out to us at: volunteering@nwengland.cats.org.uk and we'd be happy to assist you
What we need from you
You’ll be:
- Being part of a team that identifies suitable homes for cats in care
- Providing potential adopters with basic cat care information
- Completing homing questionnaires with potential adopters ‘virtually’, as well as face to face, which may involve visiting the homes of potential adopters
- Carrying out follow up communications if required
- Using online map searches to match cats and kittens to new homes
Time expectation
Our cat match volunteers usually spend 2 to 3 hours a week in this role which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
